Privacy policy

Website privacy

This website uses cookies, our web server automatically logs the ip/internet address of your computer, this information does not identify you personally and you remain anonomous unless you choose to fill in our contact form.

 

Personal data we may collect about you.

This applies to all information collected or submitted on this website, on one page you can make a request to receive information, the types of personal information collected at these pages include

Name

Telephone number

Email address,

We may also collect sensitive data about you if you volunteer it during the completion of an on line form.

We may use your personal data

To help us identify you

Administration

To contact you for an appointment

 

We never share your personal data with any third party organisations

We will use technical and organisational measures to safeguard your personal data.

 

Pilatesplusphysio Privacy policy.

Data Privacy Notice

During the course of your treatment at Pilatesplusphysio the clinic necessarily needs to hold some of your personal information. For example, we need to hold your contact details for appointment purposes and we also need to store your clinical notes on the premises as a basic requirement of our clinical professional standards. Assessment notes will likely contain confidential personal information such as your medical history and details of previous and current treatment episodes.

We would like to make it clear that  we will  never pass any of your contact details to a third party and under no circumstances pass on any of your clinical records unless you have given your expressed written consent in cases where medical reports are required as part of your action.

If you have been referred via an insurance company such as BUPA or AXA  we have to share your name address, date of birth and condition for invoicing purposes, and in some cases to request further treatment we have to share details of your condition, also to provide clinical quality information, and to notify them in case of serious incident .

 

If you have been referred by a medico legal insurance company then we have to share details of your , name address and condition with them to enable treatment to commence

If you have been referred to us by a medical practitioner, then a discharge letter is often sent on completion of treatment. You have every right to see these letters or any other records pertaining to your treatment if you officially request to do so via a ‘subject access request’. Pilatesplusphysio will always be happy to assist you in any request in this regard with no detriment to your ongoing treatment.

 

We share your name and email address with our on line exercise programme, you can opt out if this if you wish.  Physio tools is a UK company, physiotec is a Canadian company

 

We can also confirm that your data will not be used for any automated profiling purposes.

You also have the right to have to have your personal data deleted on request and to withdraw treatment consent. However, we are required to retain notes pertaining to treatment episodes and any withdrawal of treatment consent would result in termination of your treatment episode.

Clinical notes no longer in use are securely archived and securely destroyed    after eight years. We are however required to retain records for a longer period when the patient is a child.

All our clinical records are stored securely and are unavailable to anyone except authorised clinicians. Personal contact details are used solely for appointment purposes.

If you have any concerns regarding how we handle your data you are entitled to complain directly to the Information Commissioners Office (ICO).

If you have any queries regarding how we store your data or any other issues regarding data protection at Pilatesplusphysio, then please ask to speak to the registered data controller Rachel Marffy.

Thank You.